New Relic has introduced an AI-driven integration with ServiceNow, additional increasing its open agent ecosystem. The collaboration goals to offer enterprises with deeper insights and clever suggestions whereas automating workflows to minimise downtime and income loss.
By embracing agent-to-agent AI integrations related by way of pure language APIs, New Relic’s Clever Observability Platform allows IT groups to course of huge quantities of knowledge effectively. The platform identifies hidden points and delivers actionable insights instantly inside ServiceNow’s interface, eliminating the necessity for context switching and lowering operational inefficiencies.
Manav Khurana, chief product officer at New Relic, stated, “Enterprises have extra information than any crew of engineers can deal with. Our AI-driven integrations automate duties, unify disparate information sources, and floor business-critical insights, permitting customers to take speedy motion.”
The combination between New Relic and ServiceNow permits IT groups to entry real-time manufacturing information, together with errors, logs, safety vulnerabilities, and alerts, all inside their current workflows. By means of pure language processing, customers can question efficiency insights, examine historic traits, and obtain alert intelligence experiences, considerably enhancing decision-making and incident response occasions.
Brian Emerson, GVP and GM of IT operations administration and cloud observability at ServiceNow, talked about, “By integrating observability information from a number of distributors, together with New Relic, into ServiceNow’s workflows, we’re making a unified, agent-to-agent expertise. This allows IT groups to deal with high-impact incidents and improve buyer experiences at scale.”
Furthermore, New Relic is introducing Predictions, a characteristic that makes use of machine studying to analyse historic information and forecast potential points earlier than they affect enterprise operations. By figuring out pre-incident patterns, Predictions allow IT groups to proactively tackle slow-burning issues and stop digital disruptions.
The AI-driven integrations with ServiceNow, Google Gemini, GitHub Copilot, and Amazon Q Enterprise at the moment are accessible throughout the New Relic Clever Observability Platform.
New Relic Opens Workplace in Bengaluru
In November final 12 months, New Relic opened a brand new workplace in Bengaluru with house for over 300 staff. The workplace was designed to host groups from product, engineering, gross sales, finance, and operations, boosting innovation and higher serving its rising world buyer base.
Earlier in March 2022, it opened its first workplace in Bengaluru, and in October 2022, the Hyderabad Product Innovation Centre was established. Notably, New Relic is increasing its Bengaluru presence to strengthen its presence in India.
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