In an period the place buyer expectations evolve each day, delivering related, well timed, and significant experiences is not a aggressive benefit—it’s a necessity. As companies search for new methods to face out, generative AI emerges as a game-changer in buyer engagement.
The upcoming version of the DBS DECODE webinar collection, hosted by DBS Tech India in partnership with AIM Media Home, will discover how organisations can harness Generative AI to craft personalised journeys at scale.
Date: Might 30
Time: 4–5 PM IST
Platform: Zoom
From Perception to Affect: Generative AI in Motion
Titled “Revolutionising Buyer Expertise with Generative AI: Crafting Personalised Journeys at Scale,” the session will discover how generative applied sciences are utilized to real-world CX methods.
From conversational AI to clever suggestions and AI-powered insights, attendees will learn to transfer past fundamental automation to really individualised interactions.
Be part of us as we uncover the instruments, applied sciences, and mindsets that, powered by AI, allow manufacturers to construct deeper, extra human connections with their clients.
Meet the Audio system
Ravikanth Bommakanti, Head of Shopper Banking and Wealth Expertise, DBS Tech India.
With deep experience in banking know-how and threat administration, Ravikanth leads a number of cutting-edge initiatives that leverage AI to boost buyer expertise whereas guaranteeing safety and compliance at scale.
Amit Talwar, Nation Director – India Chief, AGCO Company
A frontrunner in digital transformation, Amit brings a wealth of expertise from the manufacturing sector, the place he has helped modernise buyer engagement and operational effectivity utilizing next-gen applied sciences, together with AI.
Date: Might 30
Time: 4–5 PM IST
Platform: Zoom
Why You Ought to Attend
Whether or not you’re a buyer expertise chief, an information science skilled, or a enterprise strategist trying to modernise your method, this session will equip you with:
- Actual-world success tales of AI-driven personalisation
- Sensible methods to implement Generative AI in CX workflows
- Insights into cross-industry use instances—from banking to manufacturing
Be part of this must-attend session to discover how know-how leaders ship hyper-personalised experiences that construct buyer loyalty and rework engagement at scale.
Date: Might 30
Time: 4–5 PM IST
Platform: Zoom
About DBS Tech India
DBS Tech India (DTI) was established in 2016 in Hyderabad, India as the primary offshore know-how improvement centre of the DBS Financial institution, Singapore. DTI is greater than only a know-how hub, all the time believing that “Expertise is Enterprise and Enterprise is Expertise.” We try to rework the way forward for banking via experimentation and progress as we keep dedicated in constructing a greater tomorrow for our clients, and the world. With over 4,000 technologists collaborating as one staff, DTI is fueling the subsequent wave of digital transformation as a World-Class Engineering Organisation to ship superior applied sciences and options for the DBS Financial institution and their international clients.
Know extra about us: www.dbs.com/dbstechindia.
The submit DBS DECODE Returns: Revolutionising Buyer Expertise with Generative AI appeared first on Analytics India Journal.
