Oracle has launched new AI agents within its Fusion Cloud Applications to help HR leaders automate workflows, manage talent and improve employee performance across organisations.
Embedded within Oracle Fusion Cloud Human Capital Management (HCM), the new AI agents help streamline HR processes from hiring to retirement, enabling smarter decisions and greater efficiency for HR teams, managers, recruiters and employees.
Embedded AI Agents
In an interview with AIM, Yvette Cameron, senior vice president of global HCM product strategy at Oracle, shared insights into the company’s new AI Agents and the significant impact they are set to deliver.
“These agents are not just answering questions,” Cameron explained. Unlike traditional RAG-based systems that only answer questions, Oracle’s AI agents can automate workflows, deliver real-time insights and even take action on behalf of users to reduce friction in everyday tasks.
What sets Oracle apart from competitors like Microsoft or Salesforce is that these agents are built into Oracle Cloud Infrastructure at no additional cost, which ensures strong security, data privacy and high performance, while keeping deployment quick and cost-effective.
“Getting started is low cost, fast, and customers don’t have to worry about integration and data risk. It’s all delivered on their trusted, unified Fusion applications,” Cameron said.
The new AI capabilities include agents that assist employees in exploring internal job opportunities and assessing job fit while providing recommendations for career growth. Recruiters can automate interview scheduling, coordinate calendars and manage reminders.
For career development, the agents summarise team performance updates, help managers set and track goals, support skill development and guide promotion and talent planning decisions.
Oracle’s AI agents also provide support for core HR functions, such as responding to employee questions about compensation, benefits, leave and payroll, while helping managers make staffing and budget decisions. Moreover, the suite of agents extends to employee lifecycle, succession planning and payroll administration, offering support on company policies, succession coverage and payroll irregularities.
Early Adoption and Measurable Impact
Since the launch of Oracle’s AI Agent Studio in March, adoption among customers has been swift, particularly for tasks that alleviate repetitive or time-consuming work. Cameron said that when Oracle first introduced AI agents in 2024, employees primarily used them for goal writing and performance reviews. Notably, these continue to be the most widely adopted use cases even today.
She revealed that companies using these AI capabilities have seen up to 70% improvement in performance review completion and a 27–54% reduction in time-to-hire, boosting employee satisfaction and productivity.
With India emerging as a hub for talent, Oracle sees enormous potential for its AI-driven HCM solutions in the region.
“To scale the growth of skills and individuals, you need to understand the skills that employees have. Our agents guide individuals on career paths, training opportunities and dynamic skill assessments,” Cameron said.
The broader vision, she explained, is not just about AI readiness but also change readiness. “AI is going to change the way we work. Organisations need to embrace new ways of working and new interactions to achieve results that weren’t previously possible,” she added.
Cameron concluded by highlighting the strategic role of people in Oracle’s growth. “Every business that Oracle is engaged in, whether it’s cloud infrastructure, financial management or supply chain, is operated by people. Our approach is about removing friction and enabling employees to focus on what truly matters,” she said.
With over 100 AI capabilities already embedded within Oracle Cloud HCM and more rolling out quarterly, the company is positioning itself as a leader in transforming how work is done, making AI an integral and trusted part of everyday workflows.
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