India has emerged because the epicentre of worldwide transformation by its World Functionality Centres (GCCs), housing greater than half of them on the earth.
With over 1,700 centres right now and projections to surpass 2,975 by FY2024, the demand for a talented and future-ready workforce has by no means been better.
But, amid this fast enlargement, a vital problem looms – bridging the rising ability hole in rising applied sciences.
Conventional training programs typically battle to maintain tempo with trade calls for, leaving companies grappling with a scarcity of AI/ML engineers and different specialised professionals.
In accordance with LinkedIn’s Office Studying Report 2025, almost half of studying and expertise growth professionals face a expertise disaster right now. Of those, 49% agree that “executives are involved that staff don’t have the proper expertise to execute enterprise technique”.
Supply: https://economicgraph.linkedin.com/workforce-data?selectedFilter=view-allpercent2Fby-year
By integrating apprenticeship applications into their hiring and expertise growth methods, GCCs aren’t solely coaching staff but additionally shaping the way forward for work.
Bridging the Hole By means of Apprenticeships
In an interview with AIM, Dhriti Prasanna Mahanta, vice chairman and enterprise head of TeamLease Diploma Apprenticeship, talked about that apprenticeship applications allow companies to nurture expertise from the bottom up, guaranteeing a sustainable workforce whereas minimising recruitment prices and turnover.
He additional talked about that apprenticeships additionally assist long-term worker engagement and retention by offering clear profession development alternatives, fostering loyalty and decreasing the ability mismatches that may hinder development within the fast-paced and technology-driven setting of GCCs.
“The demand for AI/ML expertise has already surged by 400% in 2024, and apprenticeship applications supply a viable resolution to quickly upskill the workforce, assembly the pressing wants of each companies and the broader tech ecosystem,” Mahanta talked about.
In accordance with him, these initiatives present hands-on studying experiences that mix theoretical information with real-world software, making candidates job-ready from day one.
“Apprenticeships aren’t nearly studying; they put together people for real-world challenges,” he added.
Not like typical diploma applications, apprenticeships equip professionals with sensible problem-solving expertise, permitting them to combine seamlessly into the office.
How GCCs are Future-Proofing Their Workforce
By investing in AI-focused apprenticeships and internship applications, GCCs are creating a gradual pipeline of extremely expert professionals. These initiatives additionally assist corporations scale back hiring prices, enhance worker retention, and foster a tradition of steady studying.
Mahanta highlighted that through the years, TeamLease has labored carefully with a variety of GCCs throughout India, delivering tailor-made skilling options. “Our shoppers come from varied industries, together with know-how, automotive, finance, healthcare, and manufacturing, starting from mid-sized enterprises to Fortune 500 corporations.”
In the meantime, Pankaj Vyas, CEO and MD of Siemens Know-how and Companies India, stated that the hiring panorama has undergone a big shift over the previous decade.
He defined that what was taking place was very fascinating. He talked about that if the query had been requested seven to eight years in the past, the main target would have largely been on the trade and area. Nevertheless, now the emphasis has shifted to the know-how hiring that corporations are doing.
He additionally highlighted the rising emphasis on reskilling and upskilling the present workforce to maintain tempo with evolving trade calls for. “Within the enterprise that we’re in, it’s not nearly know-how. It’s equally vital to have deep area experience,” he concluded.
Furthermore, Dhanya Rajeswaran, international vice chairman and nation managing director at Fluence India, additionally pressured the necessity for an agile and extremely expert workforce to assist their fast development and innovation.
“We’re very younger, and, subsequently, we would have liked a workforce that was very agile and gifted and with the flexibility to shorten timelines for us,” she defined.
On this context, Rajesh Puneyani, vice chairman of know-how and website chief at Kenvue Options India, talked about that AI-driven hiring processes, resembling automated screening and data-driven candidate assessments, are areas the corporate is exploring. This helps streamline hiring whereas guaranteeing high-calibre expertise that aligns with its imaginative and prescient.
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