It is not too far in the future when HR professionals and recruiters will be replaced by AI conducting mundane job interviews. Numerous startups are now offering generative AI recruiters, perfectly capable of joining video calls and interviewing candidates just like human recruiters.
One of them is Framewise.ai.
“I literally sat with the HR team, observing what they did day in and day out. One thing that struck me was that these people spent around 30 to 35% of their time just making the initial calls,” said Kowshik Chilamkurthy, the founder of Framewise.ai, in an exclusive interview with AIM.
He added that the hiring team would spend about 50% of its time filtering out the overwhelming number of applicants to identify just four or five strong candidates. “If you look at LinkedIn or any other portal, a job posting typically gets about 500-800 applicants,” he said.
Chilamkurthy describes Framewise.ai as an ATS (applicant tracking system) that automates the entire process, from posting the job to identifying the top 10 candidates for interviews.
How Does it Work?
Enterprises can easily create a job posting by logging into Framewise.ai, where recruiters can specify the skills they are looking for in a candidate. “When you post the job, you need to specify the five or six skills that you want to test. For example, Python, Git, version control, object-oriented programming, and database management,” said Chilamkurthy.
After that, applicants can choose an interview time slot that suits their convenience.
Following that, the platform employs an AI interviewer agent that can automatically screen hundreds of profiles. “A bot will join the call about two minutes before the scheduled time and conduct the interview like a real human, providing a human-like experience,” said Chilamkurthy.
He explained that the bot looks at the resume, and comes up with a set of questions it needs to ask. “If a skill is not mentioned in the resume, it would still go ahead and ask an open question,” he said.
“It will ask to a point where it is completely happy with your answers,” added Chilamkurthy
He revealed that the company has conducted nearly a thousand interviews to date. It offers this service in more than four languages, including English, German, Spanish, and Portuguese, and the tool can handle thousands of calls simultaneously.
The company charges $2 per interview.
Behind the Tech
Chilamkurthy revealed that they use OpenAI’s GPT-4 for the LLM component to generate high-quality interview questions. He explained that the voice-based chatbot is trained to conduct interviews for up to 30 minutes, though the candidates can end the call early if the interview goes well.
Moreover, he said that the model has been fine-tuned to ask more questions rather than merely maintaining the conversation.
He said that the company is using Amazon Polly for voice. “That is cheaper than OpenAI,” he added, stressing that to run a successful SaaS business, one needs a margin of 96% to 98%.
Moreover, he revealed that they have also developed a new benchmark called the Interview Completion Rate to measure the success of the voice bot. According to him, 96 to 97% of candidates complete at least 28 minutes of the call.
He said that his tool is ideal for hiring for junior-level roles, as senior management professionals are often uncomfortable with an AI interviewer. For this reason, Framewise.ai has developed a separate product which is a notetaker. “It would summarise the discussions and pick up important pointers from the interview.”
Growing Customers Base
Chilamkurthy revealed that a prominent healthcare company is one of its customers. Sharing an anecdote, he said that using their tool, the company was able to make a valuable hiring decision by identifying a key skill related to fetal imaging, something that typical human recruiters would have missed out on based on the resume.
Another client is from the UK and aims to expand into LATAM, starting with Brazil. With no English-speaking talent recruiters in Brazil, the company is utilising Framewise.ai’s services.
“I’m working with a Brazilian talent agency team to fill only English-speaking roles because they don’t have the resources for it,” said Chilamkurthy.
Its third customer is Codegnan, an IT training company based in Vijayawada. The company uses the tool to interview students, selecting candidates for training and connecting them with recruiters. They have already ordered a thousand interviews.
Backed by Antler
The company was recently accepted into the Antler Residency program. Chilamkurthy said that at the end of six weeks, Antler would decide whether to invest or not. “There’s a very good chance that they will invest in the company soon,” said Chilamkurthy.
Besides Framewise.ai, several startups offer comparable services. One example is Bengaluru-based Spire.ai. The company has developed an AI-powered assistant that helps large enterprises better manage and develop talent.
Its global competitors include Apriora AI and Ribbon AI. Currently, over 100 teams use Ribbon AI for daily interviews.
So, the next time you go for a job interview, there’s a chance you could encounter an AI on the other side of the table. Prepare thoroughly, and good luck!
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