With a mature, cost-effective, and innovation-driven expertise pool, India is residence to over 1,700 GCCs at the moment. This quantity is predicted to cross 2,975 by the top of FY2024.
Nevertheless, this fast progress brings alongside a urgent problem: a widening abilities hole in rising applied sciences.
Whereas the demand for AI/ML engineers and different specialised professionals is hovering, conventional training methods usually fail to maintain tempo with evolving business wants. Because of this, companies are more and more struggling to seek out expertise outfitted with future-ready capabilities.
In line with LinkedIn’s 2025 Office Studying Report, practically half of studying and growth leaders acknowledge a abilities disaster inside their organisations. Notably, 49% say that firm executives are apprehensive about their groups missing the mandatory abilities to execute enterprise methods successfully.
GCCs, nonetheless, have taken the lead in reshaping the expertise market. By investing in AI-focused apprenticeships and internship packages, GCCs are creating a gentle pipeline of extremely expert professionals.
These initiatives additionally assist corporations cut back hiring prices, enhance worker retention, and foster a tradition of steady studying.
Siemens Healthineers
Among the many GCCs based mostly in India, Siemens Healthineers is working to bridge the hole between academia and business by involving skilled professionals in educational engagement and collaborating with establishments just like the Manipal Academy of Increased Training to align curricula with present business wants.
The corporate can also be partnering with NASSCOM to help upskilling initiatives.
Within the healthcare house, Siemens Healthineers performs a vital position in driving innovation inside its father or mother organisation. Presently, about 54% of its international software program workforce relies in Bengaluru, comprising a staff of three,500 professionals. Over the subsequent 12 to 18 months, the corporate plans to broaden this staff by including between 900 and 1,200 new members.
Daimler Truck
Daimler Truck, one of many world’s largest producers of business autos, operates its GCC—Daimler Truck Innovation Centre India (DTICI)—from Bengaluru, the place it was established three years in the past.
The organisation sources expertise in any respect ranges by way of a variety of channels, sustaining sturdy partnerships with premier educational establishments and hiring each contemporary graduates and postgraduates. It additionally recruits actively from the native ecosystem, together with different GCCs, know-how corporations, and repair suppliers.
Over time, DTICI has invested in constructing a robust employer model, clearly speaking what potential staff can count on. The message is constant: staff have the prospect to work on cutting-edge applied sciences, contributing to improvements that improve merchandise and buyer worth.
Wayfair
Wayfair, a Fortune 500 on-line residence retailer, is taking a particular method to expertise recruitment in India. Having entered the Indian market from a know-how perspective simply over two years in the past, the corporate made fast strides, hiring round 130 staff members in its first yr and rising to 300 by the top of Q1 2024.
At this time, Wayfair’s Expertise Improvement Centre (TDC) has expanded to 550 staff, with plans to achieve a headcount of 700 by 2025. A key component of its expertise technique is a six-month internship programme that gives college students with sensible, hands-on business expertise.
Recognising that Indian universities produce sturdy engineers with largely theoretical coaching, Wayfair seeks to bridge this hole by providing real-world publicity. The corporate companions with establishments corresponding to Plaksha College and BITS Pilani, whereas additionally sustaining an open utility mannequin for college kids from any college.
Notably, 80% of interns from final yr’s cohort have been transformed to full-time staff, reflecting the programme’s success and the corporate’s dedication to long-term expertise growth.
Zinnia
Previously yr, Zinnia India, a know-how firm with deep experience within the insurance coverage sector, considerably expanded its presence by doubling its workforce following the acquisition of a part of Ebix, a agency specialising in life and annuity help companies.
This strategic transfer elevated the corporate’s headcount in India from round 750 to roughly 1,500 staff. At this time, the expanded staff contains over 1,200 professionals targeted on product growth, engineering, and undertaking administration, together with greater than 500 service personnel dealing with operational features.
CEO Josh Everett highlighted Zinnia’s tech-driven method to expertise acquisition, which prioritises various backgrounds over conventional insurance coverage expertise.
For instance, the corporate just lately employed knowledgeable from the aerospace business, demonstrating its openness to expertise from varied sectors and life levels. Zinnia emphasises technological capabilities and helps its hires by way of steady on-the-job coaching.
Everett famous the essential position of information interpretation and the way views from different industries, corresponding to aerospace, can carry contemporary insights to the insurance coverage house.
Sabre
Sabre Applied sciences, a worldwide chief in journey software program and know-how, can also be redefining expertise growth by providing early profession engagement, impactful internships, and steady upskilling.
On the coronary heart of this technique is Hyperjump, Sabre’s flagship six-month internship program that goes far past conventional fashions. Built-in into the educational curriculum of main establishments, Hyperjump immerses college students in real-world initiatives and intensive coaching, getting ready them to contribute meaningfully from day one.
With a near-100% conversion fee to full-time roles, and practically 30% of all new hires coming by way of campus recruitment, Sabre is actively shifting from lateral hiring to investing in early expertise.
Past internships, Sabre’s dedication to upskilling spans all the worker lifecycle. By way of international and native innovation occasions, technical certifications, and management packages just like the New Folks Chief Expertise, staff are constantly outfitted to develop and lead.
Personalised studying paths—delivered by way of strategic partnerships with high studying platforms—guarantee staff members can upskill on their phrases.
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