Swiggy has introduced the launch of Pyng, an AI app aimed toward connecting customers with verified professionals throughout a variety of providers, together with well being and wellness, finance, astrology, journey, occasions, and schooling. The transfer marks the meals supply and fast commerce platform’s foray into the skilled providers area.
In an announcement issued on Tuesday, Swiggy described Pyng as a web based market designed to deal with “growing but unmet calls for of city shoppers who are sometimes overwhelmed by limitless on-line searches for dependable, expert professionals”.
The app encompasses a sensible AI assistant to grasp person queries and advocate related consultants, whereas additionally providing a money-back assure if customers don’t discover worth within the service. “Powered by AI, Pyng simplifies customers’ lives by enabling the fast and seamless discovery of verified professionals, all inside a safe, spam-free atmosphere,” the corporate stated.
Pyng presently hosts over 1,000 professionals throughout over 100 specialisations and has been actively onboarding service suppliers for the reason that rollout of its vendor app earlier this 12 months.
“As our lives develop into more and more fast-paced, the demand for skilled help—from tax planners and counsellors to yoga trainers—is rising throughout each private {and professional} spheres,” stated Nandan Reddy, co-founder and head of innovation at Swiggy.
“With Pyng, we’re providing a dependable, spam-free platform the place customers can join with trusted consultants. By curating demand for these specialised choices, Pyng not solely empowers particular person suppliers but additionally brings construction to shoppers’ latent wants, connecting them with dependable consultants who ship actual worth.”
In January, the Bengaluru-based agency rolled out Pyng Skilled, the seller-side model of the app. Initially, service suppliers might categorical curiosity by submitting a kind with their private {and professional} particulars. The app shortly gained traction and has 1,000 professionals on it.
Swiggy has been venturing into AI for the previous few years. Final 12 months, it launched a free AI-fuelled photoshoot characteristic that helps eating places click on sensible pictures of meals gadgets resembling an expert photoshoot. The app additionally permits customers to alter the background and improve the standard of the pictures making them seem aesthetically interesting.
Equally, Swiggy’s ‘WhatTo Eat’ characteristic, which can be powered by AI, permits customers to discover choices based mostly on their temper and cravings.
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