Not only is AI increasingly gaining traction, but automation and AI agents, along with various other technologies, are also being adopted across industries. Now, LinkedIn, a top choice for recruiters and candidates, has launched an AI agent, a hiring assistant, to free recruiters from repetitive work and allow them to focus on important tasks like advising hiring managers, connecting with candidates, and creating a pleasant candidate experience.
“Hiring Assistant is in the hands of our own recruiters and available in the charter to a select group of LinkedIn customers, including AMD, Canva, Siemens, and Zurich Insurance,” said Hari Srinivasan, VP of Product at LinkedIn.
According to Srinivasan, 55% of HR professionals globally feel expectations from them at work are higher than ever before, while 42% feel overwhelmed by how many decisions they have to make each day.
Now, the recruiters can delegate time-consuming tasks like finding candidates and assisting in applicant review to the Hiring Assistant.
How Does It Work? Job descriptions, intake notes, and job postings can be shared with the Hiring Assistant, that will translate the information into role qualifications and build a pipeline of qualified candidates. The AI agent will also identify past applicants in their Applicant Tracking System via Recruiter System Connect.
The human presence remains through hirers, who will be in the loop and can provide feedback to the candidates throughout the entire process. This way, the Hiring Assistant can be trained to continuously learn each recruiter’s preferences and offer more personalised support.
Further, AI paired with platform insights will aid skills-based hiring by providing candidate recommendations based on actual expertise, instead of traditional indicators like educational background or past employers.
AI in Recruitment
Consulting firm Gartner has predicted that 80% of recruitment technology vendors will have AI capabilities embedded in their offerings by 2027.
At this point, the advantages of using AI to recruit are too substantial to ignore. Recruitment use cases for AI, such as chatbots, candidate matching, and career site optimisation will make the hiring process highly convenient for organisations and increase their business value.
Earlier, HR tech company GetWork, during an interview with AIM, revealed their platform GetWork.ai has been a game-changer for recruiters. To effectively track thousands of job applications landing on their platform, they have developed a feature that highlights a candidate’s percentile match relative to their resume and the job description.
Once the score is determined by the company or the minimum percentile match criteria is met, an AI voice bot instantly conducts interviews at a stunning rate of 1,000 calls per minute. This allows recruiters to hire potential candidates in just one day.
In a noteworthy development, a US-based startup Apriora AI has leveraged AI to streamline their hiring process. Their flagship product, AI interviewer Alex, represents a paradigm shift in recruitment methodology by seamlessly integrating advanced technology into the interview process.
Unlike traditional interviewers, Alex operates as a two-way AI interface, capable of conducting live video interviews with job candidates. This technology provides applicants with immediate feedback and a more transparent hiring experience.
A feature of Alex is its unparalleled capacity to manage interviews. Unlike humans, Alex does not require breaks or downtime, enabling it to conduct interviews continuously without interruption.
How Do the Candidates Feel?
We had earlier discussed AI’s potential in the hiring process. It has been observed that AI is most commonly picked as candidates’ top choice because of its unbiased approach.
According to Capterra’s Job Seeker AI Survey, 62% of job seekers believe they have a better chance of being hired if AI is used in recruiting and hiring processes, and 70% feel AI is generally less biased compared to humans when evaluating candidates.
Recently, Chipotle introduced an AI member “Ava Cado” that will make the hiring process simpler, faster, and more automated for all its restaurants in North America and Europe. The restaurant company aims to cut hiring time by 75%.
The system is trained to collect job applications, answer candidates’ questions, set up meetings, and send offers, all without human intervention.
What’s Next?
During the Oracle CloudWorld 2024 event in Las Vegas, Nagaraj Nadendla, senior vice president of Oracle Cloud HCM Product Development, told AIM that AI holds immense potential in streamlining HR tasks like recruiting, which he believes may eventually be carried out by a digital avatar.
Speaking exclusively with AIM, Dominic Pereira, vice president of product management at Automation Anywhere, said that HR is one sector where automation can be adopted effectively and that he sees it happening at the earliest.
It should be noted that some existing Indian generative AI platforms including MachineHack for Enterprises, Oracle Recruiting, and Zoho Recruit have already been working to support recruiters and HR professionals in the hiring process.
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